B O O K I N G D E T A I L S

Please use the contact form to enquire. Within the form, you will find multiple drop-down options to help you efficiently provide your details, allowing us to gain a clear initial understanding of your requirements. Upon our response and confirmation of availability, the subsequent step is to proceed with a non-refundable booking fee, constituting 40% of the total cost. When the payment is received, your booking will be fully secured. Finally, it is important to note that the booking payment not only confirms the booking but also serves as an explicit agreement by the client to adhere to the terms and conditions for the service.

P A Y M E N T M E T H O D

We offer bank transfers for secure, convenient payments. Upon booking confirmation, you will receive a deposit invoice with the necessary payment details. This method ensures swift, secure transactions.

C A N C E L L A T I O N + R E F U N D P O L I C Y

GRAZING TABLES
If unexpected and unavoidable circumstances arise, and you find yourself unable to proceed with your booking more than 14 days prior to your event, there will be an option available to reschedule. However, if you choose not to proceed, the deposit invoice payment will be forfeited and the remaining 60% of the amount paid will be promptly refunded to your nominated bank account.

In the event of a cancellation within 7 days of scheduled event, full payment will be forfeited for grazing tables.

BOARDS & BOXES
We require a minimum of 48 hours notice for cancellation of grazing boards and boxes to receive a full refund otherwise full payment will be forfeited if within the 48 hours of scheduled pickup or delivery.

D I E T A R Y R E Q U I R E M E N T S

Before the final invoice is sent, we kindly request that you inform us of any specific dietary requirements you may have. We are able to accommodate gluten-free, vegan, vegetarian, nut free and dairy-free diets to ensure that everyone is catered for. However, we must emphasize that while we take every precaution to avoid cross-contamination, traces of allergens may be present in our spreads due to certain produce/packaged foods being sourced from external suppliers. Transparency is vital in ensuring the safety of all our patrons.

F O O D C O N S U M P T I O N

Once we finish setting up/ dropping off the grazing selection, we highly recommend consuming the food promptly after our departure to fully savour its freshness. Should you choose to indulge later, we advise doing so within three hours. It is important to consider external factors such as the weather and surrounding conditions, which are left to the discretion of you and your guests. Please be aware that consuming our food outside of the recommended timeframe and without considering such factors is at your own discretion and risk. Wicker & Graze holds no liability or responsibility for any resulting illnesses from failure to adhering to the terms and conditions outlined.

W H A T T O E X P E C T

• A beautiful and delicious grazing spread in the format you’ve selected (table, board or box) and choice of graze (antipasto, brunch or dessert).

• We take pride in bringing the ‘Wicker & Graze experience to your next event’ - therefore you can expect our setup to include wicker/baskets, wooden boards and serving stands that are a standout feature.

• We provide cheese knives, wooden spoons and tongs for all serving purposes that must be returned.

• We offer seasonal foliage (blue gum, gum branches & baby’s breath) please let us know if you have a preference.

• We require a $50-100 hire bond (depending on table size) for all grazing boards & props used to ensure they’re kept in pristine condition. The bond will be refunded to your nominated bank account upon return of our items in the same condition they were received. Any missing or damaged items will incur a fee based on the extent of the issue which will be deducted from the bond. Additional charges may apply based on the severity of the loss/damage.

• Any boards/props provided and used in your graze will need to be hand washed and dried prior to them being returned. They must either be returned to us within 48 hours or we can pick them up for an additional fee (this must be determined before the event).

T R A V E L F E E

Please see below our travel fee costs:
(Located Mount Barker, SA 5251)

5-15km - $15

16-20km - $20

21-25km - $25

26-30km - $30

31-35km - $35

36-40km - $40

41-50km - $50

50-60km - $60

Anything above 60km will incur a flat $100 fee. If the location is further than 100kms, the travel fee shall be determined during the booking process.

Please note, additional fees apply for collection if you’re unable to return or choose the collection option.